Refund Policies

 

DAY TOURS

Cancellation/Refund Policy

 

Day Tours $40.00 or More are refundable

if cancellation is received 14 days or more prior to departure date, if no advance purchased tickets are involved.

 

Cancellations received 6 to 14 days prior to departure date are subject to a $15.00 cancellation fee, less any monies paid in their behalf.

 

NO refunds and NO transfers will be given on cancellations received 5 days prior to departure date. NO refunds and NO transfers for noshows on the day of the tour.

 

Tours $39.00 or Less are nonrefundable; however, if cancelled 14 days or more prior to departure date, the monies are transferable to a new booking of equal or greater value. Monies cannot be transferred to a previously reserved tour. The money must be transferred to a new booking within 1 week of cancellation or you will forfeit the money.

 

There will be NO Refunds for Broadway Shows, Radio City Music Hall performances, Concerts or Sporting events or ANY other events where tickets have been purchased in advance by R & J Tours. R & J Tours will attempt to re-sell such tickets for you if you must cancel but cannot accept full responsibility to do so. Money for these tours will ONLY be refunded if ALL seats are sold.

 

To insure a full refund, we offer travel insurance through Insure America. For more details, see the "Travel Insurance" section of this catalog.

 

Refund checks will be processed at the end of each month after the tour has been completed.

 

OVERNIGHT TOURS

CANCELLATION/REFUND POLICY

If you must cancel a trip for any reason, a non-waivable $50.00 per person processing administration fee will be charged if cancellation occurs 46 or more days prior to departure. The balance of the tour is fully refundable.

 

If cancellation occurs 45 days or less prior to the tour, the tour member will forfeit the original deposit paid and any non-recoverable expenses.

 

Cancellations made the day of the tour or passengers who do not arrive for the scheduled departure time will result in a loss of the total cost of the tour.

 

To insure a FULL REFUND, we offer travel insurance through the Travel Safe Insurance Company. All clients making a reservation on an Overnight Tour will automatically receive a travel insurance packet. For more details, see the "Travel Insurance" section of this catalog.

 

Refund checks will be processed at the end of each month after the tour hasbeen completed.

 

REFUND FOR UNUSED PORTION OF THE TOUR

If it becomes necessary, for any reason, that a tour member leaves the tour before its completion, a possible refund will be made after the tour returns basedupon non-recoverable expenses.

 

SMOKING OR NON-SMOKING ROOM

When you make a reservation with us for an overnight tour, if it is necessary,

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